luisranz19🎩

[dim socket]

:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[dire ridge]

@silver saddle I'm sorry for confusion you are experiencing, but we can't help you here since what you are discussing an account-specific issue and this is a public-server so we can't discuss account-specific pieces on this server. You have to work with our Support team for that.

[silver saddle]

I've been trying to fix the problem for several days email, but they only answer me once a day, and once we fix it I still have the same problem, what can I do? Or how can I speak better with customer service?

[dire ridge]

You should be able to request a call or request a chat via the above link to speak to someone.