nova-decline-processingerror | Stripe Developers | Page 1

manic turtleBOT Jan 4, 2023, 7:18 PM

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summer storm Jan 4, 2023, 7:21 PM

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nova-decline-processingerror

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@crystal portal you have to ask this customer to talk to their bank really.

crystal portal Jan 4, 2023, 7:21 PM

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They did, and the bank said everything is fine

summer storm Jan 4, 2023, 7:23 PM

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Then talk to our support team: https://support.stripe.com/contact
We can't really help with this here, this isn't a question about code

crystal portal Jan 4, 2023, 7:30 PM

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@summer storm
oh when I did it manually on the stripe dashboard it worked (POST /v1/payment_intents)

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our backend uses (POST /v1/charges)

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Not sure why one would work but the other wouldn't but I guess we should migrate to payment_intents

#nova-decline-processingerror