#TomHS

1 messages · Page 1 of 1 (latest)

slender cedarBOT
formal bone
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Hello

teal shoal
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👋

formal bone
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So if you want to issue a refund ahead of the normal 90 day automatic handling period you would need to create a PaymentIntent and then issue a refund

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Otherwise we will automatically attempt to refund without that process in 90 days

teal shoal
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Okay. So if someone gets trigger happy and sends random money to the account details they are given, we have to create a PI for the money and then refund it

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Well we have to create the PI, then manually reconcile it, then refund it

formal bone
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Yep if you don't want to wait the 90 days

teal shoal
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Or get someone to login to the dashboard and do it

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Thanks so much.