#Ender1776 [syndicate]

1 messages · Page 1 of 1 (latest)

naive torrentBOT
ivory bloom
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To make sure I understand your ask, you are talking about a scenario where a user signs up and pays on Jan 2nd, then their next charge is Feb 5th and their subscription renews on the 5th of every subsequent month?

paper chasm
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I don't think so, in this scenario, lets say we have a doll of the month club, and they can pick their doll. They have 7 days before the 5th (their renew date) to pick the doll before we just assign one. If they pick the doll early, like on the 2nd, we want to be able to bill them on the 2nd so we can safely process the order on our side (without the risk of payment failing on the 5th), but we don't want to change their subscription schedule. We want it to still be the 5th, just the months they pick early, they would get billed on the pick date instead of the 5th. If they don't pick early, the subscription automatically bills on the 5th.

pallid ferry
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👋 stepping in as Pompey needed to step away

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Not really possible to do this every month without updating the Sub or Sub Schedule manually

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The way to handle it would be to update the billing_cycle_anchor to "now" to trigger a new invoice/charge and turn off proration and then update the Sub again to set a trial period until the next time that you want to bill the Sub (the 5th of the next month)

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Would be a pretty big pain to do that every time, but you technically can do it

paper chasm
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ok, thanks, figured that, one last one, if a user cancels a sub, and 6 months later wants to subscribe again, is there a way to just activate the old subscription, or would they need to create a new one?

pallid ferry
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No you would need to re-create in this case

paper chasm
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appreciate it