Rohit89 | Stripe Developers | Page 1

obsidian whaleBOT Jan 4, 2023, 1:32 PM

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blazing rose Jan 4, 2023, 1:32 PM

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Should work fine. Did you try it?

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Ah, wait. Maybe not: https://stripe.com/docs/customer-management#:~:text=If subscriptions use any of the following%2C customers can only cancel them in the portal (they can’t update such subscriptions)%3A

Customer management

Manage customer relationships with your business.

crisp valley Jan 4, 2023, 1:44 PM

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When subscription has multiple items it shows only cancel option on billing portal. When I delete items from subscription only keep with product A then only it shows upgrade option

blazing rose Jan 4, 2023, 1:46 PM

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Yeah, it's a limitation. See the URL above.

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Customer portal isn't fit for this use case right now I'm afraid

crisp valley Jan 4, 2023, 2:09 PM

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Ok. Is there any way to achieve this?

night oriole Jan 4, 2023, 2:16 PM

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Hello 👋
Taking over as ynnoj had to step away

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The only other way would be to build your own UI for this

crisp valley Jan 4, 2023, 2:20 PM

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Where we can show the subscribe to another product. We can't open checkout page since it is only for create subscription. Is there a way we can show a payment page and update the subscription?

Subscription can be updated via api!

night oriole Jan 4, 2023, 2:22 PM

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You would build your own UI that allows your customers to choose what they want to change in the subscription and then use the API to make those changes

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There's no pre-built UI which would support your usecase at the moment

crisp valley Jan 4, 2023, 2:26 PM

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That is fine. But is there way to show a payment page where user can proceed with that.

night oriole Jan 4, 2023, 2:29 PM

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Sorry not sure I understand your question, what kind of payment page and what does user need to proceed with?

#Rohit89