#Jahan Zaib
1 messages · Page 1 of 1 (latest)
Let's start from some simple diagnose steps
Do you have a HTML div id and mounted it with stripe.js?
https://wordpress-624807-3155415.cloudwaysapps.com/instance/?check_in=2023-05-28&check_out=2023-05-31&guest=1&listing_id=72999&guest_message
Here's the checkout page link
This file is showing when i try to diagnose the Issue, This file is only showing for this website not for other website. There all things are working fine
I also discuss it with your dev team memebr and he pointed out that issue is with from our end some plugin or code is conflciting with it. I try to debugg it in detail but it still not fixed it
You are probably using a wordpress plugin?
yeah
Then it's best to reach out to the plugin maintainer. I think that would be fatest
We don't know how they implemented the plugin
If you open the browser console, do you see any error?
This error showing there. It only showing in Firefox but not in chrome
This file is only showing for this website not for other websites.
This is JS source code. I meant the "Console" tab
If you click on the "Console" tab what do you see?
No error at all 🙂
Also here it showing visibility:hidden which is casuign this Issue
If we just change its visibility then it show but we've no such code in our whole website from where it's showing visibility hidden
It's basically the iframe and we cannot made any changes for Iframe on our website. If we try to add css it's not working
Hmm okie
I can see the same thing
But again I don't know how the plugin mounted this div
maybe they requires some configuration somewhere. It's best to get intouch with their maintainer
So you're sure this issue is not from your end.
Yeah believe so