#Jahan Zaib

1 messages · Page 1 of 1 (latest)

bitter hingeBOT
vestal bear
#

Let's start from some simple diagnose steps

#

Do you have a HTML div id and mounted it with stripe.js?

craggy stirrup
#

This file is showing when i try to diagnose the Issue, This file is only showing for this website not for other website. There all things are working fine

#

I also discuss it with your dev team memebr and he pointed out that issue is with from our end some plugin or code is conflciting with it. I try to debugg it in detail but it still not fixed it

vestal bear
#

You are probably using a wordpress plugin?

craggy stirrup
#

yeah

vestal bear
#

Then it's best to reach out to the plugin maintainer. I think that would be fatest

#

We don't know how they implemented the plugin

#

If you open the browser console, do you see any error?

craggy stirrup
#

This error showing there. It only showing in Firefox but not in chrome

#

This file is only showing for this website not for other websites.

vestal bear
#

This is JS source code. I meant the "Console" tab

#

If you click on the "Console" tab what do you see?

craggy stirrup
#

ok sure let me send sceenshot

vestal bear
#

No error at all 🙂

craggy stirrup
#

Also here it showing visibility:hidden which is casuign this Issue

#

If we just change its visibility then it show but we've no such code in our whole website from where it's showing visibility hidden

#

It's basically the iframe and we cannot made any changes for Iframe on our website. If we try to add css it's not working

vestal bear
#

Hmm okie

#

I can see the same thing

#

But again I don't know how the plugin mounted this div

#

maybe they requires some configuration somewhere. It's best to get intouch with their maintainer

craggy stirrup
vestal bear
#

Yeah believe so