Cdd | Stripe Developers | Page 1

fallow compassBOT Jan 4, 2023, 12:35 AM

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heavy schooner Jan 4, 2023, 12:41 AM

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Hi 👋

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What kind of notification are you looking for?

night summit Jan 4, 2023, 12:42 AM

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heavy schooner What kind of notification are you looking for?

So normally when I would try the Instant deposit feature in a Standard account. The money would almost instantly hit my bank account.

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I just finished implementing Instant Deposit feature for Stripe Express account and did a test deposit. It has been over 30 minutes and I haven't seen the money deposit. I was wondering how I could check if i messed up somewhere or keep track of when it would actually deposit.

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instant payout*

heavy schooner Jan 4, 2023, 12:44 AM

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Well I can take a look at the API request if you have the request ID
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

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Otherwise this would need to be handled by Support (https://support.stripe.com) since there are a number of reasons besides the API that could be the issue and I can only help with API integration issues.

night summit Jan 4, 2023, 12:47 AM

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req_n9D5WXp02Z8Bcm

heavy schooner Jan 4, 2023, 12:52 AM

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Okay I don't see any errors there. Also the debit card the payout is going to appears to be supported https://stripe.com/docs/payouts/instant-payouts-banks

night summit Jan 4, 2023, 12:53 AM

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Timeline states - Payout expected to have arrived.

heavy schooner Jan 4, 2023, 12:53 AM

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And you are saying that Stripe says the payout has settled but the bank does not?

night summit Jan 4, 2023, 12:54 AM

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heavy schooner And you are saying that Stripe says the payout has settled but the bank does not...

Yeah I can see that Stripe is showing this

Screen_Shot_2023-01-03_at_5.54.05_PM.png

Screen_Shot_2023-01-03_at_5.54.01_PM.png

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But when I look at my bank account. There isn't a deposit of that amount.

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So was wondering if i had messed up

heavy schooner Jan 4, 2023, 12:55 AM

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Unfortunately that is something I cannot help with and will have to recommend you talk to Support

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I don't see anything messed up on my end

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This more likely has to do with communication between Stripe and the bank that issued the debit card

night summit Jan 4, 2023, 12:56 AM

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I'm still on Jan 3 could this be the issue?

Screen_Shot_2023-01-03_at_5.56.34_PM.png

heavy schooner Jan 4, 2023, 12:57 AM

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No that's the UTC time

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The API request to create the Payout occurred at 2023-01-04 00:03:48 UTC

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I really think this will need to be handled by Support who has more insight into the bank <=> bank communication

night summit Jan 4, 2023, 12:59 AM

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Okay thank you! I'll contact support.

heavy schooner Jan 4, 2023, 1:00 AM

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At least I can let you know the API request was properly formatted 😅

#Cdd