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[astral haven]

Do you have a Customer ID I can look at?

[dapper storm]

Hi 🙂 Sure it's cus_GYoXlvbJM7Gkrq

it's the same i get using the live API

but subscription is null

[astral haven]

So there is an active Subscription for the Customer (https://dashboard.stripe.com/customers/cus_GYoXlvbJM7Gkrq), but the retrieve call you're making is likely getting the wrong customer. It looks like there are a ton of Customer objects with that email (see here: https://dashboard.stripe.com/test/search?query=sijmon2003%40gmail.com) so you should make sure you're retrieving the right one

[dapper storm]

But that is for the test env. I try fetching from the production stripe. there should only be 1

[astral haven]

Do you have an ID for the request you made that returned the wrong Customer?

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[dapper storm]

req_DvDSOYE0TAnaUD

But the funny thing is that the cus_id is currect. but the response i get back from the API don't have an active subscription as you can see in my screenshot