RicoSwann | Stripe Developers | Page 1

somber fulcrumBOT Jan 3, 2023, 8:55 PM

#

blazing oak Jan 3, 2023, 8:59 PM

#

The shot above is from the docs but this call does not work in the .Net SDK.

placid sphinx Jan 3, 2023, 9:01 PM

#

Looking in to this. I'm not even seeing that class defined with my install. That call should definitely have the ability to take both arguments. Checking in to what may be happening here.

blazing oak Jan 3, 2023, 9:01 PM

#

OK thanks!

old musk Jan 3, 2023, 9:11 PM

#

Hi there. Looks like the method to retrieve a customer's payment method is actually on the CustomerService: https://github.com/stripe/stripe-dotnet/blob/master/src/Stripe.net/Services/Customers/CustomerService.cs

GitHub

stripe-dotnet/CustomerService.cs at master · stripe/stripe-dotnet

Stripe.net is a sync/async .NET 4.6.1+ client, and a portable class library for stripe.com. - stripe-dotnet/CustomerService.cs at master · stripe/stripe-dotnet

#

The sample code you're looking at is incorrect unfortunately, so we'll report that

blazing oak Jan 3, 2023, 9:11 PM

#

Lol...I just found that myself

#

OK, thanks for the help

old musk Jan 3, 2023, 9:12 PM

#

No problem. Sorry for this inconvenience

blazing oak Jan 3, 2023, 9:12 PM

#

Cool. Let's hope that works

old musk Jan 3, 2023, 9:20 PM

#

Actually looks like someone caught this before we reported it haha. The sample is updated: https://stripe.com/docs/api/payment_methods/customer?lang=dotnet

Stripe API reference – Retrieve a Customer's PaymentMethod – .NET

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

blazing oak Jan 3, 2023, 9:21 PM

#

OK, good to know. Unfortunatly i'm still running into an issue. I have the stripe customer Id, but when I query it says that the customer is not found.

old musk Jan 3, 2023, 9:21 PM

#

Gotcha. Is this a standard account?

#

Those errors usually occur if customer exists on the standard account then you query the platform's customers or vice versa

blazing oak Jan 3, 2023, 9:22 PM

#

IT is a Custom account

old musk Jan 3, 2023, 9:23 PM

#

Ok. Can you share the request id of this failing request? Also the customer id?

#

https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

blazing oak Jan 3, 2023, 9:24 PM

#

The customer exists on the platform account, and AFAIK, that's what I'm querying. Unless I'm doing some thing wrong.

#

THe customer ID is: cus_N6SBPf3R5H8qWQ

old musk Jan 3, 2023, 9:25 PM

#

Gotcha thanks. And can you also share that request id?

blazing oak Jan 3, 2023, 9:25 PM

#

Apologies, how do I find the request ID?

#

I don't see it in the events and logs tab

old musk Jan 3, 2023, 9:27 PM

#

Ah. That makes me think you're accidentally issuing it on the connect account (ie looking for the payment method and customer on the connect account). Are you passing this header? https://stripe.com/docs/connect/authentication#stripe-account-header

Making API calls for connected accounts

Learn how to add the right information to your API calls so you can make calls for your connected accounts.

blazing oak Jan 3, 2023, 9:28 PM

#

No, i'm not passing in the stripe account header.

#

I also don't see the request in the API logs for the connect account.

old musk Jan 3, 2023, 9:30 PM

#

Ok double check the api key that you're using then

#

Make sure it matches the one on the dashboard for your platform

blazing oak Jan 3, 2023, 9:31 PM

#

OK, will do

old musk Jan 3, 2023, 9:31 PM

#

And make sure it's the one for the same environment (live or test) that the customer exists in

#RicoSwann