#sergioeperdomo
1 messages · Page 1 of 1 (latest)
If you aren't comfortable with code, there should be a way to cancel it from the dashboard. Do you have the ID of the payment/source involved here?
Interesting. I am having trouble finding how to cancel that via the dashboard. Did support say that it wasn't possible and gave you code instead?
Can you send me that code? There may be a couple ways to run it here
So you can execute that code in a command line. Basically you could look that up for whatever operating system you are working with. (like maybe search something like "Mac run curl commands"). That being said, if you don't want to run the code, I would recommend reaching back out to our support team and asking if this can be done in the dashboard if you don't want to do this in the API.
Or maybe whoever wrote the rest of your API integration may have a better way of running that
I opened the terminal, I just need to paste the whole code in there and thats all?
it was a ACH payment so I created a invoice inside stripe
Yep, that should be how you run that in terminal for Mac
Should I install Curl? or just paste that stripe code in the terminal
If curl isn't already installed you will need to install it to run this command. It may already come with your OS though
Yes, that would be the reason behind that error. If this keeps failing, I do think pressing support for a dashboard-based solution may be better.
Im seeing a publishable API Key and a secret key, is there any preference in the one I should use?
Also I would recommend rolling your test key when you get a chance. This is a public server so anyone could technically copy your test key from that message and use it (that would only affect test mode things but it is still best to keep it safe)
The secret key is the one that can delete things
Thank you so much, so I did it and it showed me
and now the funds are not available in the client profile
I think its done, so now automatically the money will be refund to the person right?
Yeah that response should mean a success. You can double check with our support team if you want them to look at the specific details on your account. This server is more for coding questions so I don't really have access to that info
Thank you so much! and did you errase the message right?
@sturdy sun it looks like the message is erased
but I didnt do it, could you errase messages too?
Yes, we erase messages with sensitive data in them
Thank you so much guys, it was very helpful