alishahuk | Stripe Developers | Page 1

twilit juncoBOT Jan 3, 2023, 8:31 PM

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weary patio Jan 3, 2023, 8:34 PM

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Have you checked your eligibility? https://support.stripe.com/questions/instant-payouts-eligibility

Instant Payouts eligibility : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

gusty urchin Jan 3, 2023, 8:39 PM

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@weary patio yes i have and instant payout isnt available yet. However, I was under impression that connected accounts can still have instant payouts enabled ? or does the platform account need to have that feature enabled first ?

weary patio Jan 3, 2023, 8:44 PM

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Oh hm that I'm not sure about. Let me check with a colleague, and I'll get back to you. i was under the impression the platform needed it enabled first

gusty urchin Jan 3, 2023, 8:56 PM

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@weary patio please do leave a reply here, once you have it confirmed with your colleague. Really appreciate your help

weary patio Jan 3, 2023, 8:59 PM

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Yeah will do. Sorry I haven't heard back yet, but will update

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Ok they said they're also pretty sure your platform needs to first be eligible (since they're the ones initiating the instant payout request to your connect account), but honestly it might be best if you reach out to support here: https://support.stripe.com so this gets routed to the right team to confirm.

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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