Matthieu-OD | Stripe Developers | Page 1

twilit hareBOT Jan 3, 2023, 6:38 PM

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brittle magnet Jan 3, 2023, 6:47 PM

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Where are you seeing that step pop up? Can you send a screenshot of what is telling you that?

vale skiff Jan 3, 2023, 6:52 PM

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First, thank you for your response.

Nothing is telling me that. The flow of my app requires me to install it on another stripe account.

It's because I need to connect to my own personal app during my stripe marketplace app flow and stripe doesn't allow to use the stripe account owning the stripe marketplace app.

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And when I select another stripe account once logged in on my app I'm redirected to the stripe dashboard and the connected account switch to the one I selected (where my stripe marketplace app is not installed), so I'm not able to use my app anymore

And it's a blocker for the review

brittle magnet Jan 3, 2023, 7:03 PM

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So you're trying to access the Stripe Marketplace app from 2 different Stripe accounts?

vale skiff Jan 3, 2023, 7:13 PM

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For the review, I would like to install and access my stripe marketplace app from another stripe account than the one owning it

wide scaffold Jan 3, 2023, 7:26 PM

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Hi 👋

I"m a little confused by the ask here. Is it that you want to test your app on a separate account prior to submitting your app for review and publishing to the marketplace?

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So your app is submitted for review and this removes the Connect option in the Dashboard for testing your App on other accounts.

There is a feature that is not yet released that will allow for this but you can respond to this Github Issue to see if you can be included in a private Beta for this feature: https://github.com/stripe/stripe-apps/issues/781

vale skiff Jan 3, 2023, 7:54 PM

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I submitted my app for review once it had been rejected. One of the reasons was that my reviewer couldn't see the app installed on the test account I gave them.

Which were normal because I never installed the app on the account I was testing with the app preview from local development.

Now, I'm trying to install the app on this test account and I can't find any way to do it (even with a member linked to the stripe account owning my stripe marketplace app).

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I'm not trying to simulate an app install on a connected account. I want to install my stripe marketplace app on a stripe test account (representing a Merchant account, which won't be the owner of the app).

And then I want to give access to this test account to stripe for the review

wide scaffold Jan 3, 2023, 8:00 PM

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Unfortunately I think the path forward for this is still to reply to the Github issue and request to be enrolled in the private beta mentioned in the last comment

vale skiff Jan 3, 2023, 8:04 PM

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Sorry Snufkin, I missed one of your messages. My goal is to be able to give Stripe a test stripe account with my stripe marketplace app installed so they can do the review of my app.

I don't have any solution to be able to submit my stripe marketplace app until I have fix this issue.

I'm going to answer to the issue on Github. Thanks for pointing it out.

wide scaffold Jan 3, 2023, 8:05 PM

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Github issues is currently how the team developing Stripe Apps collects developer feedback, bug reports, and feature requests so it's a good place to reach out.

vale skiff Jan 3, 2023, 8:07 PM

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Perfect, thank you and two-shoes for your help!

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Sorry, one more question. I have another issue open on GitHub for the past 2 weeks, I added more description today.

For now, I didn't have any response from your team should I do something on my side or should I just wait the stripe team to respond (I understand that you have a lot on your plate)

#Matthieu-OD