more-account-support | Stripe Developers | Page 1

sour whaleBOT Jan 3, 2023, 4:33 PM

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silk hound Jan 3, 2023, 4:33 PM

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Hello 👋
Not sure I follow. Can you provide more information here?

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@lament hinge let's chat here

lament hinge Jan 3, 2023, 4:33 PM

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Hello

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Please my client they send me this

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Can you help me to fixed it now

silk hound Jan 3, 2023, 4:36 PM

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It looks like you're using Shopify.
You would want to talk to their support to figure out whats going on. Our team on discord won't know anything about how shopify builds the store and leverages Stripe

lament hinge Jan 3, 2023, 4:36 PM

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I speak with them they say the problem from stripe

silk hound Jan 3, 2023, 4:39 PM

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I'm not sure why they would say that 😅
Shopify is a third-party integration so we would have no insights into whats exactly going on.

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You really need to talk to them

#more-account-support