Galo

[low nimbus]

Hi 👋 can you elaborate a bit?

[bronze phoenix]

The draft invoice for a subscription was generated, but automatic issuance was disabled.

example

/in_1MLIjmFllRtR3x1guvtlAIKW

in_1MLTuEFllRtR3x1gTqduWKBh

The charges were always automatic, this month for some reason that we don't know the invoices were not charged and they are deleted and they say they will be charged soon, but they are not charged

[low nimbus]

I'm working on pulling those up

[bronze phoenix]

thank you

[low nimbus]

Your webhook endpoints are not acknowledging that they received the invoice.created events that we sent to them, so our process is delaying the finalization of those Invoices until your webhook endpoint responds that it received the events or that 72 hours has passed:
https://stripe.com/docs/billing/subscriptions/webhooks#:~:text=If Stripe fails to receive a successful response to invoice.created%2C then finalizing all invoices with automatic collection will be delayed for up to 72 hours

[bronze phoenix]

uuuuu

thank you

[low nimbus]

Any time!