#TonyS
spring prawn
glacial meadow
Which report(s) are you using? Can you share some example payments from your account? Are you collecting tax via us?
rose rose
We added a tax rate in https://dashboard.stripe.com/tax-rates for the VAT and add it to the product to create the checkout
I'm using this page to create an export
I can share some example payments, should I paste them in this discussion ?
keen fiber
it would help to see examples yes
but this channel is for coding/developer questions around the API itself, might be easier to write to https://support.stripe.com/?contact=true since they'll have access to your account and can see exactly what's on your account and know more about dashboard functionality like exports
rose rose
I think it's somehow API related since maybe we dont add the tax rate the right way in the product and hence stripe doesn't split the amount and the tax ?
keen fiber
dunno, can't say without looking at some example
rose rose
I give you an example of the paiement extract
Here is a row
if I check the ch in stripe dashboard though
keen fiber
post the ch_xxx please
rose rose
ch_3MLpMuDhXwH3fVpP4cdUPfNW
I can clearly see in the invoice that a VAT was applied on this price
keen fiber
AFAIK that column is not meant to be the tax the customer paid
it's the VAT on the Stripe fee(the column to the left of it) that we charge in some countries
rose rose
Is there a way to create an export that would say : PRICE : 14,90 TAX: 2,98 somehow?
keen fiber
AFAIK you're supposed to use https://stripe.com/docs/tax/reports instead for getting information on the tax paid
rose rose
Ok you think this is a normal situation then?
I don't have the tax option in the reports
in my dashboard
I guess I need to use "Stripe tax" but I don"t need the tool at all since we do not need automatically tax collection
keen fiber
not sure, I'd suggest asking https://support.stripe.com/?contact=true what the best reporting option here is for your business needs
rose rose
Ok I'll ask thank you very much for your help