#nachofranco14

1 messages · Page 1 of 1 (latest)

cedar idolBOT
fresh gulch
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👋 happy to help

edgy gust
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hi @fresh gulch !

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I already have the answer but wanted to ask a few more questions

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when does the deletion take place? immediately all customer data/invoices/etc is deleted?

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or is there any kind of retention system policy that enforces you to keep some data?

fresh gulch
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sorry looking into this, please give me a sec

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as per https://stripe.com/docs/api/customers/delete
Unlike other objects, deleted customers can still be retrieved through the API, in order to be able to track the history of customers while still removing their credit card details and preventing any further operations to be performed (such as adding a new subscription).

Stripe API reference – Delete a customer – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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so their card details will be removed but not all data related to the customer

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such as past subscriptions/invoices/ etc.

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this is the message from when you try to remove the customer on the dashboard

edgy gust
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thanks

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I might come back on this since it claims that some data will still remain

fresh gulch
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in that case it's better to contact support https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

edgy gust
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thanks!