niceone | Stripe Developers | Page 1

dark spruceBOT Jan 2, 2023, 10:24 AM

#

hushed oak Jan 2, 2023, 10:26 AM

#

👋 Hi there, Happy to help!
Could you please share the subscription Id ?

knotty path Jan 2, 2023, 10:28 AM

#

sure

#

sub_1L0U2qL7qyU6wPquFif4psKG

hushed oak Jan 2, 2023, 10:32 AM

#

thanks for sharing let me check

#

The problem is that I don't know know why and how this credit appeared.
It looks like you/ or one of your colleague did a balance adjustment on the customer balance and add $19.99.
Here is the dashboard request log:
https://dashboard.stripe.com/logs/req_khIqqeBXLt5cV5

knotty path Jan 2, 2023, 10:45 AM

#

so it was done manually via dashboad?

hushed oak Jan 2, 2023, 10:46 AM

#

yes it looks like

knotty path Jan 2, 2023, 10:53 AM

#

ok, thank you for the support

#niceone