Matty | Stripe Developers | Page 1

fathom yarrowBOT Dec 29, 2022, 8:54 PM

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crimson anchor Dec 29, 2022, 8:56 PM

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We have a customer that is saying when she submits her order that she is getting a payment failure using a saved payment. When we push this through, we aren't seeing any issues.

signal osprey Dec 29, 2022, 8:57 PM

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Hi there 👋 you can list the Charges that are associated with a Payment Intent, which is the object that represents the payment attempts.

You can provide the id of the Payment Intent via the payment_intent filter field when making the request to list those Charge objects:
https://stripe.com/docs/api/charges/list#list_charges-payment_intent

Stripe API reference – List all charges – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

crimson anchor Dec 29, 2022, 8:57 PM

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The payment failure is a message that comes back from the stripe API on a payment intent, but I am not seeing it. The payment id is: pm_1MKScvBBamLIIR3ZVFvQBIjD

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Sweet. I didn't know this was possible.

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So... this won't work. I won't see the payment intent since she initiates it on her side... I assume we can't look this up by the payment id?

signal osprey Dec 29, 2022, 9:02 PM

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I'm sorry, I'm not sure I'm following. Can you tell me a bit more about your integration and this scenario?

crimson anchor Dec 29, 2022, 9:07 PM

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My apologies... this is a tough one to explain. I'm gathering a bit of info so I can be more succinct.

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Thank you for your help. I'll have to get back to you all later on this. Going to look and see if I can find the info on my own. I appreciate your tim.e

signal osprey Dec 29, 2022, 9:14 PM

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Gotcha, sorry I couldn't be of more assistance at this time, good luck with the digging!

#Matty