dannyboy | Stripe Developers | Page 1

fresh geodeBOT Dec 29, 2022, 4:47 PM

#

coarse jolt Dec 29, 2022, 4:48 PM

#

It sounds like you may need to specify USD as the transfer currency. If the account's settlement currency is clp it should get converted properly

#

Definitely test that in test mode first if that isn't what you are already doing

inland latch Dec 29, 2022, 4:48 PM

#

it will be very hard to transfer for us to transfer always in USD

#

https://dashboard.stripe.com/test/payments/pi_3MKP8ULPsFnWdzcR0nxqTIDM

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

#

sample

#

can we have multiple settlement currency?

#

or do we need to modify something on the managed account that uses CLP?

coarse jolt Dec 29, 2022, 4:55 PM

#

Unfortunately that is the only option here. If you transfer with on behalf of, the currency will be converted in to the connected account's currency. But other than that you don't really have much control over what currency they receive it inhttps://stripe.com/docs/connect/currencies#separate-charges-transfers-on-behalf-of

#

Though also I am a bit unsure how payouts will work with USD balance and a CLP account if that is possible. I will look in to this in a few minutes and get back to you. The server is very busy right now

inland latch Dec 29, 2022, 4:58 PM

#

i'm in the process of changing CardElement into PaymentElement flow.
and our application needs to transfer to more than one managed account.
Like collecting 100$ from user.. 50$ goes to account1, 45$ goes to account2, 5$ will stay on the platform.

in PaymentElement flow, i need to create PaymentIntent upfront and therefor, on_behalf_of approach is not possible as it can only transfer to one managed account at a time.

That's why we opt out to this approach

#

been working on this for a few weeks now and i don't want to say that we can't continue with the modification as this non-usd is hindering us so i need solution on it

#

we change into PaymentElement to support Google/Apple pay

safe timber Dec 29, 2022, 5:01 PM

#

Hi 👋

inland latch Dec 29, 2022, 5:02 PM

#

I'm also confused as to why the BalanceTransaction is USD.. The PaymentIntent currency is also CLP. I know you are currently talking to lots of developer but i hope you can really take a look on this problem

safe timber Dec 29, 2022, 5:02 PM

#

What is the settlement currency of the account you are attempting to transfer to?

inland latch Dec 29, 2022, 5:03 PM

#

i think it's USD, how can i check?

#

or can we add multiple settlement currency?

safe timber Dec 29, 2022, 5:03 PM

#

No you cannot

#

You can check the settlement currency via the API by examining the default currency on the Account object: https://stripe.com/docs/api/accounts/object#account_object-default_currency

inland latch Dec 29, 2022, 5:05 PM

#

it's USD. I'll try to change that

#

Stripe currently doesn't support currency clp with country US.

#

settlement currency is same with payout currency?

safe timber Dec 29, 2022, 5:10 PM

#

Yes. It's the currency that your account settles in and is paid out in

inland latch Dec 29, 2022, 5:10 PM

#

what should be the country in order to assign CLP as settlement currency?

safe timber Dec 29, 2022, 5:14 PM

#

CLP is the Chilean peso. But Stripe does not currently support payments in Chile. You can review the available countries and request Stripe do business in more countries here: https://stripe.com/global

inland latch Dec 29, 2022, 5:26 PM

#

hmmm, i'm trying this in different currency. Japan Yen.

Can you help me setting up TEST account?

#

we are using onboarding and it's a bit hard to fill this out, i hope you could provide a button to provide sample test data quickly

#

in test mode

safe timber Dec 29, 2022, 5:28 PM

#

Unfortunately I cannot provide any button or sample data myself. We provide data for payment testing here: https://stripe.com/docs/testing
and information on testing with Connect accounts here: https://stripe.com/docs/connect/testing

inland latch Dec 29, 2022, 5:47 PM

#

i still unable to transfer . the managed_account default currency is already JPY

#

acct_1MKQ4rPwhMkq0GNO

#

I'm trying to transfer funds from pi_3MKQAtLPsFnWdzcR0KBrxPEU into acct_1MKQ4rPwhMkq0GNO managed account

#

hello

#

@safe timber

safe timber Dec 29, 2022, 5:50 PM

#

I'm taking a look

#

Okay so I see the payment intent creation and confirmation but where are you attempting the transfer

inland latch Dec 29, 2022, 5:52 PM

#

#

req_hwedJVsFHOfAq6

#

https://dashboard.stripe.com/test/logs/req_hwedJVsFHOfAq6

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

safe timber Dec 29, 2022, 5:57 PM

#

Okay so you are using the Separate Charge & Transfer flow here.

inland latch Dec 29, 2022, 5:58 PM

#

yes. i'm handling the transfers manually

safe timber Dec 29, 2022, 5:59 PM

#

Okay so the funds get converted to USD on your account.

inland latch Dec 29, 2022, 5:59 PM

#

looks like that's the case 😦

safe timber Dec 29, 2022, 6:00 PM

#

You can review some of our recommendations on handling multiple currencies here: https://stripe.com/docs/connect/currencies

inland latch Dec 29, 2022, 6:00 PM

#

i need to transfer using the same currency as the charged one. in this case, i need to transfer JPY not USD

safe timber Dec 29, 2022, 6:01 PM

#

Can you try out this approach? https://stripe.com/docs/connect/currencies#separate-charges-transfers-on-behalf-of

inland latch Dec 29, 2022, 6:02 PM

#

on_behalf_of has a limitation that it can only transfer to 1 managed account..
our code should work with transferring to multiple managed account

#

safe timber Dec 29, 2022, 6:07 PM

#

Then it appears you are going to have multiple currency exchanges and multiple FX fees. What happens if you attempt to create the transfer while specifying the currency as USD?

inland latch Dec 29, 2022, 6:09 PM

#

well, transfering USD will work but it creates a lot of problem, i need to perform currency exchange rate to determine the value in USD

#

there will be inconsistency as well with recording the data as we need to display it on our app as the local currency

#

not to mention handling partial refunds

#

i guess i have no choice then?

safe timber Dec 29, 2022, 6:14 PM

#

I think you should be able to handle multiple currencies but I'm having trouble finding examples

#dannyboy