jarrett | Stripe Developers | Page 1

modern arrowBOT Dec 27, 2022, 2:07 PM

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lime flame Dec 27, 2022, 2:10 PM

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Not immediately sure about the lack of protection, but it is ultimately up to the bank whether to request 3DS. So even when you ask the bank to prompt for 3DS sometimes they can still decide to not prompt for it. So if you set request_three_d_secure to any that is likely why it didn't happen

hexed venture Dec 27, 2022, 2:10 PM

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ok, but then shouldn't the liability shift be on the bank

lime flame Dec 27, 2022, 2:10 PM

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I will look in to the fraud protection aspect. If I can't find it I may have to direct you to the support team as they should know more here

hexed venture Dec 27, 2022, 2:11 PM

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https://stripe.com/docs/issuing/3d-secure#liability-shift

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from my understanding, if we tried to do 3DS we should be protected.

lime flame Dec 27, 2022, 2:15 PM

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Yep that makes sense to me too, though unfortunately I'm not that informed here.

Unfortunately I'm not finding much more on this in the docs. Can you send me the ID of one of these invoices? I can take a quick look but if I don't find anything there either, this will be a good question to take to our support team

hexed venture Dec 27, 2022, 2:21 PM

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https://dashboard.stripe.com/invoices/in_1MI668F6KG2nMs1lRoNTzLtH

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https://dashboard.stripe.com/invoices/in_1MI678F6KG2nMs1lmUdhdNlX

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they're using Apple Pay and I'm 99% certain it's fraud since the customer reached out.

lime flame Dec 27, 2022, 2:25 PM

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Thank you for the IDs. Unfortunately I'm having trouble looking further in to them. If you reach out to our support team they should be able to help you further here https://support.stripe.com/?contact=true

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#jarrett