#Reyansh Sharma

1 messages · Page 1 of 1 (latest)

plucky kestrelBOT
unkempt briar
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Happening for very few of them customers like pi_3MJaPCK8SGfgbRnh0p7AHdef

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I belive it might be related to customers old payment history

paper marsh
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👋 happy to help

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please give me a few moments to check

unkempt briar
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Thanks, These are test customers so lot of incomplete & failed transactions.

paper marsh
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this Payment Intent is related to the first Invoice (in_1MJaPBK8SGfgbRnhdnYberVn) of a newly created Subscription (sub_1MJaPBK8SGfgbRnhXD7ekzBT)

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the first Invoice is kept in an incomplete state for an hour before we attempt to pay it if the collection_method is set to charge_automatically

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which means that in about 45min we will try to pay the PaymentIntent

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because the invoice was finalized around 15min ago