rjsanchez | Stripe Developers | Page 1

austere hatchBOT Dec 26, 2022, 5:32 AM

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placid tiger Dec 26, 2022, 5:33 AM

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To answer the question, there might be an issue on how descriptor statement was used in your integration

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You could write to Stripe Support to get a tailored, thread-based support for your use case, or get your developer here with concrete Id and we are happy to help

misty knoll Dec 26, 2022, 5:34 AM

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hi @placid tiger , thank you for reaching out. I have emailed directly to support@stripe.com to find out specifically what happens since this had never happened to us before and we've been in business for over a year now

placid tiger Dec 26, 2022, 5:35 AM

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Sure. If your dev here and if you have Id, I can take a quick look

#rjsanchez