NewtReyes | Stripe Developers | Page 1

tawdry oxideBOT Dec 23, 2022, 8:42 PM

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tiny oasis Dec 23, 2022, 8:45 PM

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Trying to think of what this might be. Working on simulator but not phone is pretty impressive!

Just as a quick check, the M2 reader isn't connected through the phone's normal Bluetooth menu, right? That can get in the way of the reader being discoverable

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Looking in to other general troubleshooting

bleak mural Dec 23, 2022, 8:46 PM

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Just as a quick check, the M2 reader isn't connected through the phone's normal Bluetooth menu, right?

It was initially (should have read the instructions) but I disconnected it some time ago so it is not right now.

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I can see it now as part of the available devices in the phone's bluetooth menu but I just confirmed it is not connected.

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What I am seeing is that the onUpdateDiscoveredReaders method is never getting called.

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These are the logs I am seeing:

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📎 log.txt

plain brook Dec 23, 2022, 8:53 PM

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👋 stepping in as Pompey needs to step away

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Let me take a look

bleak mural Dec 23, 2022, 8:53 PM

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Thank you

plain brook Dec 23, 2022, 8:59 PM

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Hmm not sure exactly what could be going on

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Give me a few more mins to see if I can find anything

bleak mural Dec 23, 2022, 8:59 PM

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Thank you, bismarck

formal mulch Dec 23, 2022, 9:06 PM

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Hello 👋
Can you try completely removing the device from your bluetooth preferences (i.e. forget device) or something?

bleak mural Dec 23, 2022, 9:07 PM

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I totally forgot it

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I only see it as a device that can be attached

formal mulch Dec 23, 2022, 9:07 PM

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Gotcha. Hmm 🤔

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Does the reader have any LEDs flashing on it?

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or are any LEDs just staying on constantly?

bleak mural Dec 23, 2022, 9:08 PM

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They flash when I turn it on

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It beeps too

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They are not staying on

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And this is happening with 2 different M2 devices

formal mulch Dec 23, 2022, 9:10 PM

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Okay! And you have the correct location permissions configured right?
https://stripe.com/docs/terminal/payments/setup-integration?terminal-sdk-platform=android#configure

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Can you try re-installing the App so that it asks for permissions again?

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Also can you share the discovery configuration code?

bleak mural Dec 23, 2022, 9:15 PM

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Give me a min

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Seems like I got it working

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but I am confirming

formal mulch Dec 23, 2022, 9:16 PM

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ah nice 🤞

bleak mural Dec 23, 2022, 9:18 PM

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Yes

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got it working

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seems like it was a problem not related to the terminal SDK

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some thread which was getting blocked

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once I removed the logic blocking it, we started receiving the information

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thank you for all your help!!!

#NewtReyes