#rochaleanne

1 messages · Page 1 of 1 (latest)

worthy sonnetBOT
umbral herald
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It's mostly because the account that you are using secret key of, is rejected

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(the Platform account itself)

dapper tangle
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I see. I'll regenerate the keys for testing

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thanks, I'll let you know if it works

umbral herald
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good luck!

dapper tangle
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Hi, sorry to bother again. According to the logs, the secret key is working perfectly fine for /v1/customers

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the error appears to only be happening for /v1/accounts

umbral herald
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Okie, can you paste here the request id? req_xxx

dapper tangle
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req_cLEW7zESMTsvhr

umbral herald
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Um it's the same problem. This Platform account has been rejected. I would suggest working with our Support team to resolve the account status