#pandaa

1 messages · Page 1 of 1 (latest)

serene narwhalBOT
scenic urchin
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Hi! Let me help you with this.

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Copying the other message here:

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Maybe a timeout issue ? I see that the two first calls takes about 1sec to answer the 307 ?

sand sphinx
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Also, it seems that the issue occurs only in production and not in test mode

scenic urchin
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It seems like the the button is not correctly disabled while loading. And it takes longer than expected.
Do you mind recording your screen so we can see how it looks?

sand sphinx
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In fact the button gets disabled, I'm redirected to a page saying that i'll be redirected to my website .. and then it goes back to the previous page

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Upload in progress

scenic urchin
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Oh, so are the checks on your side not passing?

sand sphinx
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You're right !!

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On the first two calls

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I receive "charges_enabled": false, but "charges_enabled": true, on the third one

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Seems that there is a delay between the time when informations are submited and the time when charge are enabled

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Is this normal ? Am I checking the correct fields ?

scenic urchin
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Yes, it seems like it takes a bit of time for Stripe to verify all the information.
I recommend you notify the user asynchronously when the checks are passed, for example, via email.

sand sphinx
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Perfect, thank you for your help

scenic urchin
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Happy to help. Let me know if you have any other questions.