mathan | Stripe Developers | Page 1

stray patioBOT Dec 21, 2022, 4:28 AM

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runic bridge Dec 21, 2022, 4:31 AM

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Yes after successful payment

barren temple Dec 21, 2022, 4:31 AM

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its default or we must customize?

runic bridge Dec 21, 2022, 4:33 AM

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Since the price is upgraded, it'll generate a new invoice for payment. Email will be sent to the customer by default after completing the payment

barren temple Dec 21, 2022, 4:37 AM

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how do I know the default stripe mail option?

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and also this is only a customized mail option right https://dashboard.stripe.com/settings/billing/automatic?

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?

runic bridge Dec 21, 2022, 4:48 AM

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Sorry, looking into it now

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Could you share what type of collection_method in the subscription? Is it charge_automatically or send_invoice?

barren temple Dec 21, 2022, 4:52 AM

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its graduated billing auto renew

wintry nexus Dec 21, 2022, 5:01 AM

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👋 taking over here

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If we are talking about simply a price or plan upgrade, no I don't think it will send an email to the customer. We also don't have a custimization option

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We only send in certain cases like a payment failed, 3D secure or card expiring as explained in this Doc: https://stripe.com/docs/billing/revenue-recovery/customer-emails

Customer emails

Learn how you can use customer emails to recover revenue.

barren temple Dec 21, 2022, 5:09 AM

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what are the by-default emails in stripe?

wintry nexus Dec 21, 2022, 5:17 AM

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In the Doc above!

barren temple Dec 21, 2022, 5:24 AM

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stripe will send only the customer's email or we can add multiple emails to send this kind of mail?

wintry nexus Dec 21, 2022, 5:27 AM

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Stripe will look at the Customer object and send email to the value set in it

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But nothing can stop you from building your own logic and send your own email to the email address if you have collected in your system

barren temple Dec 21, 2022, 5:35 AM

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stripe will send only one customer email right?

wintry nexus Dec 21, 2022, 5:37 AM

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Yeah

#mathan