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tacit cedarBOT Dec 20, 2022, 8:01 PM

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tall folio Dec 20, 2022, 8:03 PM

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I am now using 2022-08-01; I was formerly using 2017-something, I think.

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Hmm. Or maybe I'm misreading the dashboard...

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Nevermind; it seems that the dashboard just changed, and a customer who claimed he was not receiving invoices was checking the wrong email address.

fervent violet Dec 20, 2022, 8:13 PM

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hey there

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not being finalized after being paid

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This doesn't really make sense - invoice must be finalized before they can be paid.

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Can you share an example invoice ID to illustrate what you're seeing?

tall folio Dec 20, 2022, 8:15 PM

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Sorry; I was mistaken. The dashboard simply changed: the customer history used to have INVOICE-1234 , but now it has "subscription updated", and based on the complaint from a customer, I thought he wasn't getting an invoice emailed to him.

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