#Muhammad Awais
sharp hatch
versed gyro
Yep!
https://stripe.com/docs/invoicing/overview#invoice-statuses
uncollectible The customer is unlikely to pay this invoice (treat it as bad debt in your accounting process). You can void or pay the invoice.
ancient snow
This is the log of a subscription.
The subscription was canceled still invoice was paid.
should this not change the subscription status?
versed gyro
No those things are separate -- the invoice payment failed, but the invoice was still open and payable. The subscription was cancelled.
If you used "cancel at period end" this could be resumed by unsetting that
But if cancelled immediately, thats irreversible
The open invoice can still be paid -- depending on the nature of your business that might be something you wish to refund, or not.
eg, if you shipped a subscription box of goods already, you probably do not want to refund
If you offer a digital service you might want to
ancient snow
I think the subscription was automatically canceled because the invoice payment failed.
versed gyro
Thats possible - do you have your settings configured to do that?
versed gyro
yea, manage failed payments
Ok that makes sense, and seems to be what happened here
ancient snow
what should I do so that if the subscription is canceled then its invoice should not be payable?
versed gyro
You can void the invoice, if you want to block it from being paid
ancient snow
How?
versed gyro
ancient snow
Can we do it from settings or via API call?
versed gyro
You would need to make an API call for that
ancient snow
on subscription cancel webhook event I will find the invoice id?
versed gyro
If this is the only case where you expect uncollectible invoice, then you can set up a webhook endpoint to get invoice.marked_uncollectible events:
https://stripe.com/docs/api/events/types#event_types-invoice.marked_uncollectible
then you can receive those, and set your endpoint to void the invoice
versed gyro
on subscription cancel webhook event I will find the invoice id?
yes you could also get the latest_invoice id from the subscription object there
ancient snow
anytime there will be only one invoice against one subscription right?
versed gyro
What do you mean? Subscriptions get a new invoice every cycle, so they can have many. But only one is mapped as the latest_invoice
ancient snow
ok