#Asad

1 messages · Page 1 of 1 (latest)

cerulean smeltBOT
earnest stirrup
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Hi! Let me help you with this.

digital girder
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thanks!

earnest stirrup
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The customer will not be charged while the trial is active. Do you get a different behaviour?

digital girder
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yup

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customer is charged when checkout has been succeeded.

earnest stirrup
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Could you please share your subscription ID? sub_xxx

digital girder
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evenutally i just create a subscription with trial period. But what if user upgrades to PAID Membership then i dont want to charge him till trial ends.

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sub_1MH0tBHF3TKtlSd4o5o2qgNw here is just a testing subscription ID. His trial willbe ended on 3 JAN. But when i go to upgrade it deduct money instantly!

earnest stirrup
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I am trying to understand how this works. You said:

Let's say a user had subscribed to a free trial of premium subscription. After 2 days he updarades his premium membership to PAID.

If it's the same premium subscription, why would the user choose to go from trial premium to paid premium subscription, if the trial is still active?

digital girder
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i am just giving him a free trial for 14 days. But there is a button saying upgrade to PAID. And when user pressed that button it goes to checkout with same Premium Plan.Here i don't want to deduct money until trial ends.

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is that even possible to achieve?

earnest stirrup
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You will need to have 2 prices for premium plan: 1 paid and 1 free. You create a subscription with Free plan limited to 14 days. If they want to upgrade, you upgrade the plan and set a trial to the amount of days left in the 14 days plan.
This is complicated though.

A much more natural flow is to have 1 paid plan. You create a subscription with 14 days trial. After 14 days the customer will be charged. If they don't want to be charged, they can cancel while they are still in trial.

digital girder
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let's say if i go with the recommended flow:

A much more natural flow is to have 1 paid plan. You create a subscription with 14 days trial. After 14 days the customer will be charged. If they don't want to be charged, they can cancel while they are still in trial.

How user will be charged automatically even user has not entered his payment details?

earnest stirrup
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You can collect it when creating a subscription with trial. The payment method will be saved on the Subscription but will not be used until the end of trial

digital girder
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so you are saying i should create checkout with trial period and stripe will not charge untill that period will not end. Right?

earnest stirrup
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Correct

digital girder
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got it, Thanks Vanya