#davidthorand

1 messages · Page 1 of 1 (latest)

dry tigerBOT
delicate steppe
cedar fable
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First of all: Thank you for the fast reply! Appreciate 🙂

Just to get it right: So the idea is to create an "empty" subscription since we we can not know how much tickets a customer will sell, right? And then update that subscription on every ticket sale?

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Also it says "Connect only". Will it work then? Since we are not using that

delicate steppe
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I believe you need to use Connect, otherwise how do you plan to payout your customer after selling the tickets?

cedar fable
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Ahhh I see. I messed up my explanation, my bad:

So our software does not let customers sell tickets. It handles the creation, distribution and validation of tickets. So the setup looks like this:

The customer (who uses Shopify) sells their tickets. When a ticket is sold, our software creates a ticket and sends that to the customer who just bought the ticket.

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What we want to do with Stripe is charge our customer a fee based on the tickets they sold in that month

delicate steppe
cedar fable
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But wouldn't the unit be off then? I mean if a ticket is sold for lets say €10 and we charge 1% of that we would have to report 100 units sold, right?

delicate steppe
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I think you can just report 10 unit to charge €0.1 , if I understand your business model (e.g., 1%) correctly.

cedar fable
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I have two concerns with that approach:

  • The used units reported to our customers would not be right (it would be way higher than the actual ticket sold)
  • It does not work anymore if the customer changes their tickets price (what happens regularly)
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This is why it must be some sort of relative/percentage-based billing

delicate steppe
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Your customer can't report the usage, only you merchant can use the API to report the usage.

cedar fable
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Yeah, that's right. What I meant to say:

The approach you explained does not work if customer A sells their tickets for €10 each and customer B sells their tickets for €15 each. Further it does not work if customer C sells tickets for €10 and other tickets for €15 each.

delicate steppe
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I don't understand why it doesn't work and I don't understand the examples.

cedar fable
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Okay let's do another example here:

So one of our customers for instance sells 4 different ticket types for their next event:

  • early bird single (€10)
  • early bird group (€40)
  • standard single (€12)
  • standard group (€48)

How would it work then if we are charging 10% per ticket sold? In this specific example

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I mean I understand your approach. But how would it look to new customers? It would say "1ct per unit" to them. Do you see the issue here?

delicate steppe
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You just report (10 + 40 + 12 + 48=110) unit of usage, which would charge the customer €1.10. Is this amount correct to your business model?

cedar fable
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€11 but yeah I get it. Still: Will that customer see 1100 units sold on their invoice? Because basically they only sold 4 tickets obviously

delicate steppe
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Then it's 10%, not the 1% that you mentioned earlier.

cedar fable
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Yeah, you're right. Sorry for that. Either way. The problem stays the same 😄

delicate steppe
cedar fable
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Alright, thank you 🙂