mpjhorner | Stripe Developers | Page 1

slate coyoteBOT Dec 19, 2022, 9:13 PM

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barren folio Dec 19, 2022, 9:13 PM

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Hello 👋
Can you share the subscription ID / request ID where you're seeing this error?

https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

crude palm Dec 19, 2022, 9:14 PM

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Sure 2s

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req_TjOz32NXle2e43

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We use the tax_percent field and I wish to continue to keep using it.

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In fact, it won't even let me cancel the subscriptions via the Stripe dashboard unless I hit immediately.

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I've faffed about with Stripe Tax today but I've decided all routes are going to cause us a tonne of pain so better someone you end can just flick it back!

barren folio Dec 19, 2022, 9:19 PM

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Our team on discord can't undo the change really 😅 but let me see if there's a way I can guide you towards making this change yourself.

crude palm Dec 19, 2022, 9:20 PM

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I really don't understand how it happened in the first place...

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Seems update plan doesn't have a property for that..? https://stripe.com/docs/api/plans/update?lang=php

Stripe API reference – Update a plan – PHP

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

barren folio Dec 19, 2022, 9:25 PM

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I think the plan was updated by a request from your own dashboard
https://dashboard.stripe.com/logs/req_GPduC2k9NBSJwB

crude palm Dec 19, 2022, 9:26 PM

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ARGH, new member of staff.

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This is SO frustrating this create irreversible changes.

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So how can I resolve this?

barren folio Dec 19, 2022, 9:30 PM

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thinking...

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Clicking on Edit, doesn't give you an option to update the price to be tax exclusive correct?

crude palm Dec 19, 2022, 9:34 PM

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Nope. I see this

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All greyed out (re permissions I'm master admin)

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I see this when I hover the padlock.

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But interestingly, I managed over 700 of them with it "unspecified" and 0 added since set to "include" yet is won't allow me to make changes.

barren folio Dec 19, 2022, 9:39 PM

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Yeah that might be the only option here, to re-create the price and update the subscription to use the new one.
You can try calling the API to unset the tax behaivor by making a POST to
/v1/prices/plan_MWsMoQd3noa9KH and tax_behavior: ''

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but I doubt it will work.

crude palm Dec 19, 2022, 9:40 PM

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API didn't work

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If i recreate it

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I have to migrate all 1000s of them 1 by 1?

barren folio Dec 19, 2022, 9:42 PM

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try stripe price update plan_xxx

crude palm Dec 19, 2022, 9:43 PM

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barren folio Dec 19, 2022, 9:43 PM

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ah prices

crude palm Dec 19, 2022, 9:43 PM

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sec

barren folio Dec 19, 2022, 9:43 PM

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use stripe prices update xxx

crude palm Dec 19, 2022, 9:45 PM

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whats the flag to hit prod not test? 🤔

barren folio Dec 19, 2022, 9:46 PM

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I think Stripe CLI uses your test keys by default

crude palm Dec 19, 2022, 9:46 PM

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ah kk

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sec

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same error

barren folio Dec 19, 2022, 9:49 PM

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Yeah that's what I thought too. I think the only other way is to create a new Price and migrate the subscription to use that price.

crude palm Dec 19, 2022, 9:50 PM

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To confirm this has to be done 1 by 1?

barren folio Dec 19, 2022, 9:52 PM

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As far as I know yes, there isn't a way to perform a mass update via the API or the dashboard.

#mpjhorner