JamieTheMonk

[quaint cliff]

Hi, what do you mean by portal here? Can you add more details?

[uneven igloo]

https://stripe.com/docs/api/customer_portal/configuration

The configuration looks like promotion codes should be editable, but it isn't

[quaint cliff]

Can you share the request id with me so I can further investigate this? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[uneven igloo]

req_3aktMT025BZkmy

Thanks

[quaint cliff]

The portal configuration is set correctly, https://stripe.com/docs/api/customer_portal/configurations/create#create_portal_configuration-features-subscription_update. Can you share the session id from the above screenshot?

[uneven igloo]

test_YWNjdF8xRUtkQmNDZjg4cnl6Q3h3LF9NelBYTlg5UXVyY29sd01SS09PWFJrNDA5SGFWb1hn01002tiNWcWu

[quaint cliff]

The request id for creating the session please, sorry I could have been clearer.

[uneven igloo]

req_NGbtl8noxcikGO

Sorry that's not it

req_d8bLrG39Jw9tP1

[quaint cliff]

That looks to be another portal configuration request

Looking

[uneven igloo]

I made a few, just trying to find the right one!

Either that one or this one - the requests are the same: req_rvz1BRJE0ndbiI

[quaint cliff]

I do see the promotion code option here

You'd need to click on update plan and select a different plan

since the customer is already on a current plan

[uneven igloo]

Ohhhh, this is my mistake - I was expecting to be able to apply it to an existing plan!

That makes sense now - thank you very much for your help!

[quaint cliff]

Happy to help!