#christina.lewis
civic yacht
thorn dove
Do you have examples of charges that are failing?
shut bane
In this case, its not reaching the point of a charge, its earlier in the process as a stripe customer record is not created nor is a charge initiated. And unfortunately since there is not a customer record, I don't have specific examples at this moment.
We are digging into several potential root causes but was wanting to potentially rule out or correlate any changes in Stripe's card element validation logic that we are not aware of changing
thorn dove
Nothing that I'm aware of aside from a very brief outage for Apple Pay validation on November 10th, but we wouldn't really able to dig effectively without a few example transactions to look at