#bwurtz999
brazen sable
torn olive
Checking in to the other action that was in progress...
rare frigate
Thank you
Also, it would be great if I had access to the terminal logs so I didn't have to bug you guys for them. I think someone else who helped me earlier this week said they would submit it as a feature request
I don't know how that process works but just want to voice my support for that feature request
torn olive
Yeah I think I remember helping look in to something like this earlier. Think this could be very useful to make these errors less opaque. Apologies, got caught up on other threads, looking at these logs now.
I'm having trouble finding what action was in progress so I am reaching out to my colleagues who know more here. I will let you know what we find
rare frigate
OK thank you
rare frigate
@torn olive Any update here?
rare frigate
@robust helm I know this wasn't your thread but it looks like Pompey left and I still don't know what the error was. Any chance you could help me out?
robust helm
It's still being worked on. I just checked the thread @torn olive created internally and he's still looking into it. If it takes much longer, we might convert to email, but for now hold tight if you can
rare frigate
Got it thank you
torn olive
@rare frigate Apologies for dropping off of Discord while looking in to this. Would you mind writing in a ticket to our support team? Can just be a link to the request and mentioning talking to me on Discord. If you DM me your email address I can pick up the ticket and follow up with you when we know more. Looks like it still might be a bit to figure out what exactly happened here.
rare frigate
Yes will do
Appreciate the follow up
I sent in the ticket and mentioned your name
robust helm
@rare frigate make sure to DM @torn olive the email address you used to create the thread too. Right now our CRM makes searching by text sort of difficult, so DMing the email ensures we are able to pick it up immediately from the support queue
rare frigate
Yes I did that. Thank you