#bogdan-topup-currency

1 messages · Page 1 of 1 (latest)

weary quarryBOT
arctic mason
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bogdan-topup-currency

wanton ore
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I'll try to describe mu issue in example. We have 4 currencies on our Stripe account (eur, usd, gbp and aud). The default one is eur (default means it is the first currency that we choose when the account was created ). I need to add money for usd currency in test mode to test some our integrations. How I do it:

  1. select "Balances" on dashboard
  2. select "USD" tab
  3. Press "Add to balance" button
  4. Select "Refunds and disputes" reason and enter the value of amount field in USD currency
  5. upload some image in "Attach your receipt" field and tick "confirm transfer" checkbox
  6. press "confirm transfer" button
    Then I check the USD tab in part of "Future refunds or disputes or negative balance" block but do not see row with new created top-ups, but I can see new row in the same block on EUR tab.
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How can I add USD on balance in test mode?

arctic mason
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Have you tried the API? Sorry, I know next to nothing about Dashboard UI flows.

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Also to hold a balance in USD you need a USD bank account, do you have that?

wanton ore
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I've tried to charge money in USD and it shows on USB tab correctly

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but I need add some more money to make test transfers to connected accounts

arctic mason
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You don't really need a Topup to do that

wanton ore
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Also to hold a balance in USD you need a USD bank account, do you have that?
as I understand we can't add more currencies without bank account 🙂 am I right?

arctic mason
arctic mason
wanton ore
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i'm telling about test mode - i 'm not able to make real transaction.

arctic mason
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I'm sorry I'm still not following at all sorry

wanton ore
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I did miss it in the docs

arctic mason
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ah awesome!

wanton ore
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I got all I need, thank you again