#Eranga

1 messages ยท Page 1 of 1 (latest)

wraith agateBOT
vale bear
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Right now, it looks like this

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We would like to see it like this instead by default

ember patio
vale bear
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Also we noticed that this section of the customer portal is not visible when the customer is using Indonesian language

ember patio
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Are they on the same subscription when creating the billing portal?

vale bear
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This issue is reported us to by a different customer. Maybe I will check the specifics first and ask a different question later

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I have two more questions ๐Ÿ™‚

ember patio
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Yup sure! Please go ahead

vale bear
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Is it possible to create a checkout session without requiring the customer to add a payment method?

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Sorry, not create. Allow the customer to use a checkout session

ember patio
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Could you share the scenario why you need a checkout session without adding a payment method?

vale bear
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We are trying to give a trial period of 7 days to the customer. We would like to give the customer the option to not enter credit card information at first but within the trial period

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So to do this using a checkout session, the customer should be able to use the session to subscribe but not entering card details

ember patio
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How will you collect payment method later?

vale bear
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We allow the customer to enter their payment information later while using the trial. We use the customer portal and allow them to enter their payment information

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We also use checkout sessions to get the card information

ember patio
vale bear
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Nice โค๏ธ

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I have one more question to ask

ember patio
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Sure, please go ahead!

vale bear
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In checkout session, when the user changes the quantity, if the value is less than 1, we can see a nice error banner below the quantity text box

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Can we change this minimum value (which is 1 right now) to a value we define?

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Like the user can't go below 5 as quantity

ember patio
vale bear
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Nice again โค๏ธ

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Thank you so much

ember patio
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No problem! Happy to help ๐Ÿ˜„

vale bear
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Going back to my previous question regarding the Indonesian language, check this URL

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Here, I don't see a "Show Cost Details" button

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Instead, I see another button which directs me to another screen

ember patio
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Which is "the another button" you're referring to? I can only see Cancel plan button in this page

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Could you also share the customer portal with "Show Cost Details" button?

vale bear
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Sure

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I can show it for a different customer

ember patio
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Yup sure!

vale bear
ember patio
vale bear
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Cool, I didn't notice the tax there. Thank you.

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One has only Cancel Plan while the other has Update Plan and Cancel Plan both

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Why is that?

ember patio
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In your customer portal settings, it allows updating the subscription plan with plans in SGD: https://dashboard.stripe.com/test/settings/billing/portal

Since the available plans for update is only in SGD and not IDR, no plan in IDR is available to show for updating the subscription plan in customer portal.

vale bear
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Wow, didn't know about this configuration. Thank you so much

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For the adjustable quantity in checkout session, is there a way we can also set the error message we display to the customer?

ember patio
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Unfortunately, error message is not configurable

vale bear
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No problem, thank you for your help today

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I have answers to all my questions

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Have a nice day ๐ŸŽ‰

ember patio
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No problem! Have a nice to you as well ๐Ÿ˜Š