#nitfy-terminal-wisepose
burnt matrix
vast crown
Koopajah! How are you?
warm badger
Hey @vast crown I'm not sure I follow what "I already registered it" means, I'm going to need a lot more specific details
vast crown
So when I turn on the Reader it shows this (Our Logo) but that’s it, I can’t do anything else
warm badger
are you the developer?
vast crown
No but I have a bit understanding of it. We can try
warm badger
Are you a user? Like what's your role, where did you get this device?
vast crown
The owner of the company
warm badger
Is it a brand new reader? Has it worked before? What's the context?
vast crown
Brand New Reader
warm badger
have you been able to access the settings menu and connect it to the internet? https://stripe.com/docs/terminal/payments/setup-reader/bbpos-wisepos-e#settings
vast crown
On the reader directly?
warm badger
yes
vast crown
Yes!
warm badger
okay so you have a reader, it's configured to have internet, not it's on your app's logo. It seems to be working fine
so the next step is to connect the reader to your own Terminal application on your own computer or device
@vast crown does that make sense?
vast crown
Makes sense. Where should I do it?
warm badger
@vast crown did you have more questions?
vast crown
I haven’t tried doing it now