#Samaara
1 messages · Page 1 of 1 (latest)
It accepts a string, so I'm not actually sure. What happens when you try to use an IPv6 address?
When I am sending the IPv6 string, it seems to be getting converted into an empty string when the Account.Update call gets hit?
Do you have a request ID?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
req_71vel2iGndGmzK
I'm not finding that request. Can you double check to make sure it's not missing any characters?
req_71vel2iGndGMzK - Capital letter was off!
Hi there! Stepping in for my teammate and catching up
I pulled up the request details and see the value for tos_acceptance.ip is empty. Are you able to log the value on your end first?
Yep!
And the value you're logging prior to making the request to Stripe is not empty?
Yes, I can provide additional details in a few moments!