#Hope

1 messages · Page 1 of 1 (latest)

karmic flareBOT
stiff sun
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i tried Risk & Fraud -> Rules -> disabling 3ds required for credit card but didnt work

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😦

onyx peak
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This authentication is coming from the customer bank, correct?

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While you can choose to request 3ds yourself less often, you cannot disable it entirely. The bank may still choose to require this at their discretion.

stiff sun
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mm nope, i havent insert any credit card info, this is redirecting me from my platform to stripe

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this auth is before adding a new credit card to stripe

onyx peak
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Is that what you're seeing?

stiff sun
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nope, im getting a auth before setting a credit card , not making a payment, my question is if any configuration in stripe dashboard to no ask fo this mobile auth

nocturne river
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There isn't. The auth is required for 3DS

stiff sun
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but its something rare cause i can click outside the popup and it will close the mobile auth:

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so its like its not required at all

nocturne river
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What happens when you re-renter payment details?

stiff sun
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im not reenterin anything, im just setting for the first time a credit card

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it added it normally

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i get a 3ds auth when triying to do a payment

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thats the expected behaviour but my question is about that mobile popup that i can click outside and close when setting a credit card

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so its actually doesnt make sense having it there

hoary holly
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you are in test mode so 3ds isn't the same as live

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it is just simulated