#Hope
1 messages · Page 1 of 1 (latest)
i tried Risk & Fraud -> Rules -> disabling 3ds required for credit card but didnt work
😦
This authentication is coming from the customer bank, correct?
While you can choose to request 3ds yourself less often, you cannot disable it entirely. The bank may still choose to require this at their discretion.
mm nope, i havent insert any credit card info, this is redirecting me from my platform to stripe
this auth is before adding a new credit card to stripe
Oh this looks like Link then:
https://stripe.com/docs/payments/link
Is that what you're seeing?
nope, im getting a auth before setting a credit card , not making a payment, my question is if any configuration in stripe dashboard to no ask fo this mobile auth
There isn't. The auth is required for 3DS
but its something rare cause i can click outside the popup and it will close the mobile auth:
so its like its not required at all
What happens when you re-renter payment details?
im not reenterin anything, im just setting for the first time a credit card
it added it normally
i get a 3ds auth when triying to do a payment
thats the expected behaviour but my question is about that mobile popup that i can click outside and close when setting a credit card
so its actually doesnt make sense having it there