marmik | Stripe Developers | Page 1

atomic turtleBOT Dec 12, 2022, 12:41 PM

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earnest yoke Dec 12, 2022, 12:41 PM

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hi! that toggle should work, and it should be instant.

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I'd need more details like a specific payment page, your account details, screenshots etc to say more

crimson pawn Dec 12, 2022, 12:46 PM

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Hi, sure, i have implemented Payment Request Button but i don't want to display link option when apple pay and google pay is not setup by the user. In the screenshot i have used test account for now and disabled link in my test account

earnest yoke Dec 12, 2022, 12:49 PM

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do you have a URL to that page? Probably you have multiple Stripe accounts and you disabled it one that is not actually being used on the page, or you disabled it in only live and not test mode or vice versa; something like that.

crimson pawn Dec 12, 2022, 12:51 PM

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I have disabled both on prod and on test for the account that is being used but still no luck

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As this is not yet in production i will not able to share the url

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Same for apple pay as well, i disable on test account but still it is getting displayed

earnest yoke Dec 12, 2022, 12:57 PM

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I'd need to see your exact page to understand your integration and the Stripe accounts involved unfortunately to be able to say more

crimson pawn Dec 12, 2022, 1:00 PM

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you want the email id or name of the stripe account?

earnest yoke Dec 12, 2022, 1:01 PM

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I want the URL to the page where that screenshot is from and any instructions I need to get to that exact page

crimson pawn Dec 12, 2022, 1:02 PM

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I understand, but i cannot share our test environment url

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I can share the stripe account details if that helps

earnest yoke Dec 12, 2022, 1:13 PM

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probably best to write to https://support.stripe.com/?contact=true in that case with all the details you can share

crimson pawn Dec 12, 2022, 1:41 PM

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Could this be the reason?

earnest yoke Dec 12, 2022, 1:51 PM

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not sure, I don't think so at least. This is why I need to see details of your integration to understand exactly what parts of our libraries and API you use, fastest way is to use Chrome devtools on your live page

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but failing that , an authenticated support ticket with full details and your complete frontend/backend code will help!

#marmik