DanielIvy | Stripe Developers | Page 1

tired brambleBOT Dec 12, 2022, 1:45 AM

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silver lava Dec 12, 2022, 1:46 AM

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hello! can you share your reader id? it should look like tmr_xxx

marble gate Dec 12, 2022, 1:50 AM

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tmr_E5MZCw5is68pzq

silver lava Dec 12, 2022, 1:55 AM

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is it an eftpos card?

marble gate Dec 12, 2022, 1:55 AM

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Yes

silver lava Dec 12, 2022, 1:56 AM

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we only support cobranded eftpos cards e.g. if you look at your card, does it have the VISA logo on it also?

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VISA is just an example, it could be MasterCard too

marble gate Dec 12, 2022, 1:58 AM

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It shows Cirrus

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At our Supermarket, I can pay with this card and at any other store in NZ. The customers we had over the weekend also stated that they can spend at any store, just not at my terminal

silver lava Dec 12, 2022, 2:10 AM

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hmmm, sorry to redirect you, but can you reach out to Stripe Support with the description of the issue and the reader id : https://support.stripe.com/contact/email. I'm not that familiar with the NZ market, so they will direct you to someone who will be able to better advise you

#DanielIvy