hendie-connect-payout | Stripe Developers | Page 1

native muskBOT Dec 9, 2022, 9:20 PM

#

vital quail Dec 9, 2022, 9:20 PM

#

Yeah that's something that the merchant would have to arrange with the bank

carmine holly Dec 9, 2022, 9:21 PM

#

would you say that this needs to be done for each connected account we register?

#

it just feels wrong for the merchant to have to aks permission from their bank to allow Stripe to issue refunds?

#

or is it something that happens rarely?

#

(I just noticed the one in the screenshot today, so I don't know how many times this happens)

vital quail Dec 9, 2022, 9:25 PM

#

AFAIK this is rare, but I'd reach out to support to confirm on that. https://support.stripe.com. From what I understand this is just a configuration issue with the merchant's bank account

carmine holly Dec 9, 2022, 9:37 PM

#

ok, thanx

#hendie-connect-payout