Ferecium | Stripe Developers | Page 1

mellow cargoBOT Dec 9, 2022, 5:42 PM

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fair night Dec 9, 2022, 5:43 PM

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Hi 👋

How are you creating charges? Direct, Destination, Separate Charge & Transfer?
https://stripe.com/docs/connect/charges

left pebble Dec 9, 2022, 5:44 PM

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Charges? I honestly don't know 😅
We create products and prices on behalf of sellers, then we use checkout session to make subscriptions for end users

fair night Dec 9, 2022, 5:45 PM

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Okay so the Checkout Session is how you are making charges. How do you create the Session?

left pebble Dec 9, 2022, 5:45 PM

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From the link you sent, I think we are in the "indrect charge" flow

fair night Dec 9, 2022, 5:45 PM

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Can you share a request ID? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

left pebble Dec 9, 2022, 5:46 PM

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a test one is enough ?

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something like that evt_3MD3FaLKxg8qIwF31gMXLDeY ?

fair night Dec 9, 2022, 5:51 PM

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That's an event ID but I can work backwards from there

left pebble Dec 9, 2022, 5:54 PM

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Sorry and thank you

fair night Dec 9, 2022, 5:54 PM

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Okay so here's the request were you create the session: https://dashboard.stripe.com/test/logs/req_rlcuKEftuKA1xs

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And you are collecting your fee using the application_fee_percent

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So what you would need to do is calculate the increase in that percent that would cover the Stripe fees

left pebble Dec 9, 2022, 5:56 PM

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Ok, it has to be included in the application_fee? No params somewhere to automatically calculate that? Or just set somewhere that we want the connect account to assume Stripe fees?

fair night Dec 9, 2022, 5:57 PM

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Nope, we don't have a feature that does that

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And because you are creating subscriptions we need to use a % and not a set fee amount.

left pebble Dec 9, 2022, 5:57 PM

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alright, thank you a lot for the help 🙂

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While you're here, can I ask another question? About the way to manage subscription

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For a product, we automatically create 3 price_id, one monthly, one yearly and one "premium" that is also charge yearly.
I'm looking for a solution to let end user upgrade or downgrade their subscription. So changing the price they subscribed initially.
I saw the customer portal, but it doesn't seems to exactly fit the need.
I would like to show that customer portal only for one product subscription, not all of the customer subscription. And, I would like to let them change from annually to premium with prorata. It seems that the customer portal won't let me place 2 price with same periodicity.

Any suggestion as to how let them manage one subscription for a given product, letting them change price as they want with prorata calculation?

fair night Dec 9, 2022, 6:08 PM

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You can specify the products and prices allowed to be updated when you create a Customer Portal configuration: https://stripe.com/docs/api/customer_portal/configurations/create#create_portal_configuration-features-subscription_update-products

left pebble Dec 9, 2022, 6:10 PM

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Yes I tried that! But even though I passed a product id and some price id, all of the customer subscriptions was showed. Is there a way to set up the portal to only show the customer subscription for a given product?

And I tried to pass my three price_id, but I was given an error because two of them have the same periodicity (annual and premium are charged annually)

fair night Dec 9, 2022, 6:11 PM

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That is the method to restrict the products/prices. Can you share your Portal Configuration

left pebble Dec 9, 2022, 6:12 PM

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I tried that yesterday but deleted my code since, i'll try to get that back

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configuration = stripe.billing_portal.Configuration.create(
         business_profile={
            "headline": "plop",
        },
        features={
            "subscription_cancel": {"enabled": True},
            "payment_method_update": {"enabled": True},
            "subscription_update": {
                "enabled": True,
                "default_allowed_updates": ["price"],
                "products": [{"product": publication.stripe_product_id, "prices": [offer.stripe_price_id_monthly, offer.stripe_price_id_yearly]}]
            }
        },
    )```

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I tried something like that

fair night Dec 9, 2022, 6:14 PM

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I don't need your code. I need the API request

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Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

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This will tell me much more about what you provided and the configuration object that was created

left pebble Dec 9, 2022, 6:15 PM

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I'll try to find it

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req_hMxa0j2aZ8O9KR

languid zinc Dec 9, 2022, 6:20 PM

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👋

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Stepping in as Snufkin had to step away

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Catching up

left pebble Dec 9, 2022, 6:20 PM

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No problem, hi 👋

languid zinc Dec 9, 2022, 6:21 PM

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Yep so the API request you just provided does not include: subscription_update": { "enabled": True, }

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So I'd try again and include that

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You should be able to then see the ability to update between Prices

left pebble Dec 9, 2022, 6:22 PM

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Right, I didn't give you the right one, i made several attempts

languid zinc Dec 9, 2022, 6:22 PM

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So you are saying you did have Sub update enabled but didn't see the ability to update the Sub in the portal?

left pebble Dec 9, 2022, 6:24 PM

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the right one req_Qde0h39J7KLdK6

languid zinc Dec 9, 2022, 6:25 PM

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Okay that looks fine. Do you have the Customer/Sub that you used that config for?

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There are some limitations that we list out here: https://stripe.com/docs/customer-management#customer-portal-features

left pebble Dec 9, 2022, 6:26 PM

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Not exactly, I'm looking for two things:

be able to open that customer portal filtered on only one product. to show the customer subscription only for this product
let the customer update his price even if the periodicity is the same, like from annually to "premium" that is also charged annually

languid zinc Dec 9, 2022, 6:26 PM

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Yep both of those things should be possible

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Provided that you don't hit the limitations in the doc I linked

left pebble Dec 9, 2022, 6:26 PM

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😮 nice !

languid zinc Dec 9, 2022, 6:27 PM

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So yeah, recommend testing it out, and if you don't see that behavior then let me know and I'm happy to look/help!

left pebble Dec 9, 2022, 6:27 PM

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req_29uQMpTwStVmrP the session that used the portal configuration

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I remember when open up that portal, all of my subscriptions, even those for other products where shown

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that's my first issue

languid zinc Dec 9, 2022, 6:30 PM

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Hmm can you do another test right now and provide me a screenshot of your portal

left pebble Dec 9, 2022, 6:30 PM

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of corse

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it's a bit longer than I expected, I have to recompile my local application

languid zinc Dec 9, 2022, 6:35 PM

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No worries

left pebble Dec 9, 2022, 6:38 PM

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meanwhile my application's building, is that a bad practice to create a new portal configuration each time I want to create a session ?

languid zinc Dec 9, 2022, 6:39 PM

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Mostly depends

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It is fine if you need a different one due to different Customers

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Mostly it will just add a slight bit of latency

left pebble Dec 9, 2022, 6:41 PM

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Well, my app isn't working anymore, it won't be for today.
Thanks anyway for your help.

Once I get it up and running, should I just write on this thread again or post a new message to #dev-help ?

languid zinc Dec 9, 2022, 6:42 PM

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I'll archive this thread to keep the channel organized so just pop back into #dev-help !

left pebble Dec 9, 2022, 6:43 PM

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Alright will do. Have a nice day

#Ferecium