#gracine

1 messages · Page 1 of 1 (latest)

crisp wigeonBOT
true whale
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That being said, the user could obviously always do something like dispute the payment with their bank but there wouldn't be a way around that here

sullen ether
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Ok thx, but if the user goes to the Stripe Billing Portal, will he be able to cancel anyway ?

true whale
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You can disable the ability to cancel through the portal. One sec as I find that doc

sullen ether
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excellent I will try it thank you

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oih

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I can restrict it but It seems it restricts it for all users

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not for a specific one right

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its do or don't

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like for my other users who payes regular monthly pricing I want them to be able to cancel

true whale
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Apologies I missed this message for a bit

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If you use the API configuration, you can choose your configuration per portal session

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So you could check what subscription they have and allow or disallow cancellation based on that

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The caveat being that that this wouldn't work if one user has both a monthly and yearly subscription as it has to be on or off the whole session. You can also restrict what products a session can manage, so maybe you could do something like make monthly only sessions that allow cancelation and then yearly only sessions that don't. But that might be a bit too confusing for users

sullen ether
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ok that would work, we only support a single subscription plan