#lafafm

1 messages · Page 1 of 1 (latest)

wild hemlockBOT
terse geode
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Hi there!

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By "user don't finishing his registration flow", you mean that the user doesn't have a default payment method set in Stripe?

primal horizon
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Yea, in the prev thread (which I linked) I provided some steps

1. Create a Customer
2. Create a Subscription (and get PaymentIntent from it)
3. Send a PaymentIntent back to the front to process a card (validate 3ds if needed)
4. Send a confirmation back to the server and create local user / etc.

If on step 3 customer decline 3ds for example, or just close the page on 3ds step - we'd have an active trial subscription, which doesn't have any local user attached to it, as well as payment method

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The question is how to avoid that situation for subscriptions with a trial

terse geode
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Got it. For step 3, if the subscription is for a free trial, I guess you are using a SetupIntent and not a PaymentIntent as mentioned in your message?

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I don't think we have an automatic way to cancel these subscriptions. But that's something you can do on your end:

  • listen to customer.subscription.created event
  • after some delay (maybe 20 minutes), check if the customer or subscription have a default payment method set
  • if there isn't, then cancel the subscription
primal horizon
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Yea, got it

Can we instead of canceling it - mark it as expired manually? Or just some other status except of canceled?

terse geode
eternal stag
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👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!