edutomesco | Stripe Developers | Page 1

obsidian mapleBOT Dec 9, 2022, 11:26 AM

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small pawn Dec 9, 2022, 11:26 AM

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Hi there!

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Can you share the subscription ID (sub_xxx) where you see this issue?

fleet wraith Dec 9, 2022, 11:27 AM

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sub_1M1wHPG1fQyuUuzXXgoZCFxK

small pawn Dec 9, 2022, 11:28 AM

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Thanks! Give me a few minutes to look into this.

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Is it this coupon? https://dashboard.stripe.com/coupons/tuCwKw0e

fleet wraith Dec 9, 2022, 11:35 AM

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yes

small pawn Dec 9, 2022, 11:35 AM

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it looks like it was removed from the subscription because of this request you made: https://dashboard.stripe.com/logs/req_ckCTGQzJghx7GZ

fleet wraith Dec 9, 2022, 11:36 AM

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What's about this request?

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this is a subscription_schedule?

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what's the relation?

small pawn Dec 9, 2022, 11:39 AM

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This is a request you made to update the subscription schedule related to this subscription.

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And phase zero doesn't contain a coupon, so I guess Stripe removed the existing coupon from the subscription.

fleet wraith Dec 9, 2022, 11:40 AM

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aaaaa

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is there any way to apply the coupon again from the dashboard?

small pawn Dec 9, 2022, 11:43 AM

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Yes you can edit an existing subscription in the dashboard, and you can add a coupon to it. Another option is to add the coupon directly on the customer.

#edutomesco