#Mytras

1 messages · Page 1 of 1 (latest)

heady leafBOT
undone sinew
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Hi Vanya, I hope you are well

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as example you could look at the customer cus_MwxSlHSa5FB2gy

placid pier
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Hi! Let me help you with this.

undone sinew
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you will see both in the description and in the Metadata a "field" called LID

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I would like the customer service agent to be able to search a customer through that "key/parameter"

placid pier
undone sinew
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but if I try to search in the search bar in the top of the dashboard i do not get any results

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This is an example

placid pier
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Sorry, that's API search actually. Let me check

undone sinew
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i thought so, no worries at all

placid pier
undone sinew
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did I do something wrong here?

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yes i did

placid pier
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try metadata:2412

undone sinew
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something wrong

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yep i tried that and works

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perfect I will add that and pass the information to our customer service

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thank you so much Vanya

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you are always a great help

placid pier
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Actually key:value should work, if you want to be more specific.
Try LID:2412

undone sinew
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also I wanted to ask you, if I sued the API call "Update customer" to add LID - VALUE

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I will need to add it in the metadata and it will update the customer right?

undone sinew
placid pier
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What technology/language are you using?

undone sinew
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I am using Zapier to create the flow

placid pier
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Oh, right, I remember.

undone sinew
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what I meant is in Metadata, I will have the parameter LID with value "integer"

placid pier
undone sinew
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I will look into it

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thank you so much for your help

placid pier
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Happy to help! Let me know if you have any other questions.