Ivan981 | Stripe Developers | Page 1

vagrant trellisBOT Dec 9, 2022, 4:02 AM

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unborn hedge Dec 9, 2022, 4:02 AM

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i mean terminal events connectivity

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terminal works like that

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it did not send any webhook about failure or success

hallow hatch Dec 9, 2022, 4:07 AM

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Hi, did it work before or this is the first time you use terminal?

unborn hedge Dec 9, 2022, 4:07 AM

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first time

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previous developer suggested to change device

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we changed, and second also does not work

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something wrong in integration or settings, i don't know

hallow hatch Dec 9, 2022, 4:11 AM

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Can you try to change the Wifi?

unborn hedge Dec 9, 2022, 4:12 AM

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tried, i used wifi ethernet, and tried to share wifi from mobile

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same result

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do you know this setting? terminal events connectivity

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because it said 'Pending...'

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on both wifi

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can you confirm, if i send to the terminal processPaymentIntent and setReaderDisplay

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no action from my code, not required with capture_method = automatic

hallow hatch Dec 9, 2022, 4:15 AM

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Hmm not following the last question, but I am looking for Events connectivity

unborn hedge Dec 9, 2022, 4:16 AM

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ok waiting

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also for you know, we have only 1 success payment in 1 device. but 2 device does not works

hallow hatch Dec 9, 2022, 4:17 AM

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Fot this device, do you have any Id? like terminal id tmr_xxx

unborn hedge Dec 9, 2022, 4:17 AM

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tmr_E47sCARYcGdqaI

hallow hatch Dec 9, 2022, 4:22 AM

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Can you just try again now? I want to see if I can find some log

unborn hedge Dec 9, 2022, 4:26 AM

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trying to reach my client. if you need something to copy from dashboard let me know

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log id req_vOUCamojEOrpcR

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{
"id": "tmr_E47sCARYcGdqaI",
"object": "terminal.reader",
"action": {
"failure_code": null,
"failure_message": null,
"process_payment_intent": {
"payment_intent": "pi_3MCohSCmgUAee5o50oJSgatQ"
},
"status": "in_progress",
"type": "process_payment_intent"
},
"device_sw_version": "2.8.4.0",
"device_type": "bbpos_wisepos_e",
"ip_address": "172.20.10.2",
"label": "Ivan b's Reader",
"livemode": true,
"location": "tml_E47sCAsf6cvSiw",
"metadata": {
},
"serial_number": "WSC513142064489",
"status": "online"
}

hallow hatch Dec 9, 2022, 4:31 AM

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This is the server-driven flow, correct?

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And after you call this processPaymentIntent, how does your reader look like?

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Wait but this request req_vOUCamojEOrpcR happened yesterday

unborn hedge Dec 9, 2022, 4:35 AM

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yes server-driven

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yes yesterday, my client from united states and sleeps now

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i sent a video, you will see how it looks like

hallow hatch Dec 9, 2022, 4:37 AM

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So it stuck on "Completing your order"

unborn hedge Dec 9, 2022, 4:38 AM

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Yes

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with 1 ms said 'Processing' and get back to cart reader display

hallow hatch Dec 9, 2022, 4:39 AM

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Ok, then which approach you use for verify the terminal state, as listed here? https://stripe.com/docs/terminal/payments/collect-payment?terminal-sdk-platform=server-driven#verify-reader

Collect payments

Prepare your application and backend to collect payments using Stripe Terminal.

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4 ways:

Listen to webhooks
Poll the Stripe API
Use the PaymentIntent
Use the reader object

unborn hedge Dec 9, 2022, 4:40 AM

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listen webhooks

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but terminal does not send it

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this is all i got as a webhook

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each time i tried to pay by card

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this is activity of payment intent

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nothing happened, after i created PI

hallow hatch Dec 9, 2022, 4:45 AM

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With the exactly same integration, you have another working terminal?

unborn hedge Dec 9, 2022, 4:46 AM

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yes only 1 time

hallow hatch Dec 9, 2022, 4:46 AM

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I think it's mostly a connectivity issue with the network

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Terminal wasn't designed to work with mobile sharing

unborn hedge Dec 9, 2022, 4:47 AM

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but i can easily reset or send another payment

hallow hatch Dec 9, 2022, 4:47 AM

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You would need a normal working wifi

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By wifi ethernet, did you mean both wifi and ethernet?

hallow hatch Dec 9, 2022, 4:48 AM

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unborn hedge yes only 1 time

Well it means the integration is fine, at least 1 time

unborn hedge Dec 9, 2022, 4:49 AM

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looks like connection, but i can easily reset ot send another pi to it

hallow hatch Dec 9, 2022, 4:50 AM

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Yes you can send from backend I guess, but the terminal should be in a working wifi to trigger the webhook

unborn hedge Dec 9, 2022, 4:51 AM

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yes i am sending from backend, ok i'll try other wifi

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thank you

#Ivan981