cashiersprit | Stripe Developers | Page 1

unreal duneBOT Dec 8, 2022, 4:28 PM

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tulip cosmos Dec 8, 2022, 4:28 PM

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Looking

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Yeah this looks like a bug to me

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I'll reach out to the appropriate team to investigate this

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Can you email in to support about this: https://support.stripe.com and include my Discord handle in the email codename_duchess? That way I can grab the ticket and keep you updated?

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Let me know once you've written in

old wren Dec 8, 2022, 4:42 PM

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Thank you very much for that 👍 . I'll involve our program manager to follow up this issue

tulip cosmos Dec 8, 2022, 4:43 PM

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No problem. Just be sure to include all details in the ticket and ping here once you've written in so I can grab it

old wren Dec 8, 2022, 4:54 PM

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Hi @tulip cosmos , I've sent email out. is there a ticket number available to track the issue?

tulip cosmos Dec 8, 2022, 4:54 PM

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Thanks. Let me try to find it

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I don't think they give you one

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Hm I can't find it. Did you include my handle? Can you share your account id so I can search by that?

old wren Dec 8, 2022, 4:55 PM

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🥲

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yes, in the email body, I mentioned your id codename_duchess

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can I message you privately for my email address?

tulip cosmos Dec 8, 2022, 4:58 PM

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Don't send email address

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Just account id: acct_123

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That isn't sensitive info

old wren Dec 8, 2022, 5:01 PM

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acct_1Lx4WGQI0f3KupMm this one? In the email body, I just mention pi, pi_3MCmn04M9E4kTTfW0epxu28N . I even received an email auto reply from stripe already

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    Thanks for contacting Stripe!     
 
 
 
 
    This is just a quick note to let you know we’ve received your message and will respond as soon as we can. In the meantime, feel free to check out our support site where you’ll find a variety of articles which may help answer your question.

tulip cosmos Dec 8, 2022, 5:02 PM

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Found the case. Was just a bit of a delay

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Will follow up with you in there

old wren Dec 8, 2022, 5:03 PM

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haha, all good 👍

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thank you

tulip cosmos Dec 8, 2022, 5:03 PM

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No problem

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Going to close this thread now unless you have any further questions

old wren Dec 8, 2022, 5:04 PM

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no more issue from my side. just reply in the email. we can discuss in the email thread

#cashiersprit